As many of you will already know, we established and have subsequently successfully represented Extron here in the UK since 1991. However, they recently advised us that they now plan to sell directly to the UK dealers from Holland and will no longer require our services as their distributor. Obviously, this was a great disappointment for us.
Fortunately there is a another company with an excellent brand name, offering superb quality solutions & choice from a diverse product range; Kramer & Sierra.
Kramer & Sierra combined represent, by comparison, fantastic value for money with very good dealer margins. Seeing the need for a good, technical, added value, distribution partner, I am very pleased to be able to announce that they have appointed us to work in partnership with them now to be able to provide you with unbeatable local service and support. This appointment is effective immediately.
- Combined, they have an almost identical product range to Extron
- Their failure rate is extremely low. Any repairs are done quickly here in the UK
- Their products are very competitively priced and represent excellent value for money
- They value good quality distribution partners, especially those who add value to their product
- Both Kramer and Sierra are very well established and respected manufacturers with a proven track record of manufacturing high quality products since 1981 and 1984 respectively
- Kramer have ISO-9001 certification which proves their commitment to quality
- Kramer have been chosen as a finalist in this and the past two year's UK AV Manufacturer of the Year Award. They are the only manufacturer of such products to have been selected
- Sierra offer a fantastic 7 year warranty on most of their products
- UK Purchasing & Support
Avoiding:
- Costly shipping and foreign transfer costs
- Delays in obtaining stock
- Delays in repairing goods
- Exchange rate fluctuations/risks
- Delays/issues in correcting incorrectly ordered equipment
- Existing Relationships
You have experienced working with RGB and know exactly what to expect. This will not change - your sales and technical support team will remain the same
- One stop shop - Convenience & Cost Savings
RGB offer you the convenience and cost savings to be made from only having to make one call, place one order and pay one invoice
- Pricing
Their products are very competitively priced, representing excellent value for money
- Product Range
They have a huge product range = choice
- Stock
We have huge stocks located here in the UK
- Quality
Their products are well made and reliable. Kramer have ISO 9001
- Repairs
In the unlikely event that one of their products fail, it will be repaired or replaced quickly here in the UK
- Support
Sierra not only offer 7 year warranty on their products, they also have an upgrade programme for their larger matrix switchers
- Visit us at:
- Our next series of Open Days - Hungerford - Wednesday & Thursday 19th/20th October 2005.
- AV in the City, Dublin, Wednesday 26 October 2005
Click here for more information on these events.
- Attend one of our training courses
- at RGB Hungerford, 27th October and 24th November
- in Edinburgh, 25th/26th October
- in Manchester, 8th/9th November
- in Beaconsfied, 22nd/23rd November
- Request a visit from your RGB sales specialist:
- Jane Ashby - South
- Peter Brown - North & Ireland
- Kristian Davies - Residential
- Mark Ryan - Technical Director
Click here for contacts information
- Come aboard our mobile demonstration and training vehicle - RiGsBy
Click here for more information
- Call our:
- telephone sales support team or
- any member of our technical support team
Click here for contacts information
- Request:
- a catalogue or individual brochure, just call +44 (0)1488 73366
- Visit the website:
- www.rgbcomms.co.uk - for commercial A/V applications
- www.rgbsmarthome.co.uk - for residential applications
- www.kramerelectronics.com
- www.sierravideo.com
- Outstanding orders
Q - what will happen to our outstanding orders for Extron products?
A - We already have the stock allocated to you and it will be delivered on the agreed date
- Existing opportunities in the pipeline
Q - What will happen to opportunities we have in the pipeline where we have specified Extron?
A - We will advise you which Kramer products will provide the equivalent solution.
- Or visit www.rgbdata.co.uk to search for the Extron product and you will see the Kramer or
- Sierra equivalent
- New Opportunities
Q - What should we do with new opportunities?
A - Please call us and we will specify the system for you in the usual way using Kramer and Sierra
- products
- Existing Extron installations
Q - What will happen to products we have already sent back for repair?
A - They will be repaired and returned to you as soon as possible
Q - What should we do with future product failures
A - Please contact Extron Europe
I do hope that we have managed to predict and satisfactorily answer your immediate questions. I have no doubt that you will have more specific questions that relate to your particular company and I will be very happy to answer them personally.
I am certain that you can see for yourself why we have forged these new relationships with Kramer and Sierra and I fervently hope that you will join us in this exciting new partnership that will be of benefit to us all. If you have any queries whatsoever, do not hesitate to contact me personally by telephone on +44 (0)1488 73366 or by email to gordoni@rgbcomms.co.uk.
Please note that this is not just a "paper launch". We have already put the following in place:
- Sales Stock
- Demonstration Stock
- Loan Stock
- Updated our demonstration and training facilities
- Updated RiGsBy, our mobile demonstration and training vehicle
- Updated our websites including our pricing site
- Introduced new training courses
- All our sales and technical staff are fully trained
- Price Lists, catalogues and leaflets are all available
- We have converted and are faxing today all outstanding quotations
We look forward to working with you in partnership with Kramer and Sierra.
Yours sincerely
Gordon Innocent
Chairman
- For current Kramer & Sierra SRPs and trade prices in Pounds Sterling and Euros please visit www.rgbdata.co.uk
- To find the Kramer or Sierra product equivalent to the Extron product you were previously considering, please visit www.rgbdata.co.uk and search for the Extron product
- Kramer's website at www.kramerelectronics.com
- Sierra's website at www.sierravideo.com
or please call or email:
RGB Communications Ltd, Tel +44 (0)1488 73366
Dave Collins
Jane Ashby
Peter Brown
Kristian Davies
Andy Atwell
Adrian Innocent
Caroline Britt
Gordon Innocent
Mark Ryan
Sales Support Specialist
Field Sales Specialist - South
Field Sales Specialist - North & Ireland
Field Sales Specialist - Residential
General Sales Manager
Marketing Director
Managing Director
Chairman
Technical Director
davec@rgbcomms.co.uk
janea@rgbcomms.co.uk
peterb@rgbcomms.co.uk
kristiand@rgbcomms.co.uk
andya@rgbcomms.co.uk
adriani@rgbcomms.co.uk
carolineb@rgbcomms.co.uk
gordoni@rgbcomms.co.uk
markr@rgbcomms.co.uk
Jonathan Breckon-Rowe
Sales Director
Nigelh@kramerelectronics.co.uk
Jonathanbr@kramerelectronics.co.uk
2 Lowesden Business Park, Lambourn
Woodlands, Hungerford, Berkshire RG17 7RY
Tel: +44 (0) 1488 73366
Fax: +44 (0) 1488 73377
Email: info@rgbcomms.co.uk www.rgbcomms.co.uk
